If you are having trouble communicating with the IRS then get in touch with the local taxpayer advocate. You can reach them by phone or thru www.irs.gov They can be very helpful The state of CA also has an advocate service too. Taxpayer Advocacy Panel Members Selected WASHINGTON — The Internal Revenue Service today
announced the selection of 32 new members to serve on the nationwide
Taxpayer Advocacy Panel. The TAP is a federal advisory committee charged
with providing direct taxpayer feedback to the IRS. The new TAP members will join 70 returning members to round out
the panel of 102 volunteers for 2011. The new members were selected
from more than 500 interested individuals from all over the country who
applied during an open recruitment period last spring. "TAP members represent the nation’s taxpayers, both in what
they want and what they need," said IRS Commissioner Doug Shulman. "They
provide the IRS with invaluable insights to ensure that the taxpaying
public has a voice in the tax administration process. "
The TAP listens to taxpayers, identifies issues and makes
suggestions for improving IRS service and customer satisfaction.
Oversight and program support for the TAP are provided by the Taxpayer Advocate Service,
an independent organization within the IRS that helps resolve taxpayer
problems and make recommendations to avoid future problems. "It is extremely important that the IRS consider the needs and
preferences of America’s taxpayers," said Nina E. Olson, National
Taxpayer Advocate. "The vital work of these citizen volunteers helps the
IRS provide all taxpayers with the top quality service they deserve."
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